Smart Workforce Management Solutions

 
 

File13 enhances business operations by optimising deskless work.

Empower your deskless workers, maintain a single source of truth and unlock valuable insights for your business with Xactco’s data-driven solution.

Client

  • High standard of service delivery
  • Ensure SLAs are being met
  • No more disputes
  • Improved customer experience

Service Provider

  • Single source of truth.
  • Proof that quality service was delivered
  • Better control over their workforce and operations.
  • Objectively measure and optimise performance.

Deskless Workers

  • Make them feel part of the picture.
  • Elevate them as behind the scenes
    superheros.
  • Insentivise positive behaviour
  • The right tools in their hand to
    make a difference.

Consumer

  • Customer satisfaction
  • Benefitting from quality products and services delivered

Service Provider

  • Single source of truth
  • Proof that quality service was delivered
  • Better control over their workforce and operations
  • Objectively measure and optimise performance

Deskless Worker

  • Make them feel part of the picture
  • Elevate them as behind the scenes
    superheros
  • Incentivise positive behaviour
  • The right tools in their hand to
    make a difference

Consumer

  • Customer satisfaction
  • Benefitting from quality products and services delivered

Client

  • High standard of service delivery
  • Ensure SLAs are being met
  • No more disputes
  • Improved customer experience

Deskless Workers

simplifying and enhancing operations...

Real time analysis and transparency of input data

Live dashboards

Real time analysis and transparency of input data

Live dashboards

Live dashboards

Informed decisions from validated data

Third party integration

Quick escalation and resolution of exceptions

Informed decisions from validated data

Third party integration

Quick escalation and resolution of exceptions

Fulfilled at work 

Help your team stay connected, even when they’re not in the office. Useful resources and support are one tap away.

Unlock and upskill  

Unlock the potential of your remote teams with 360Three and upskill workers to be more productive and engaged.

Office in your pocket  

With the right tools readily available workers are more effective and get more done. It’s like having an office in your pocket!

Accurate data 

If you manage a deskless workforce, you know how important it is to have accurate, real-time data. Discover new trends and make informed decisions.

Single source of truth 

Our platform provides a single source of truth for all stakeholders, making it easy to manage dispersed operations while maintaining excellent client relations.

Simple and easy use 

360Three is a cloud-based solution with an intuitive user interface and simple, zero-stress onboarding. No operational manuals required.

Real-time visibility with peace of mind

  • Tamper-proof digital validation to ensure that your team is at the right location, at the right time
  • Monitor field equipment’s physical location with a few metres up to millimetre accuracy.
  • Have a digital record of employee check-ins and checkouts
  • Conditional logic to ensure certain tasks are performed on specific assets by specific people.
  • Perfect for businesses with remote workers and with distributed assets and locations.

Digital validation: right place and time

  • Tamper-proof digital validation to ensure that your team is at the right location, at the right time
  • Monitor field equipment’s physical location with a few metres up to millimetre accuracy.
  • Have a digital record of employee check-ins and checkouts
  • Conditional logic to ensure certain tasks are performed on specific assets by specific people.
  • Perfect for businesses with remote workers and with distributed assets and locations.

Managers are notified of anything that requires immediate attention

  • Reliably and efficiently escalate and resolve exceptions.
  • Xactco ensures nothing “falls through the cracks“.
  • Managers are immediately notified of anything that requires their attention.
  • Keep operations running smoothly, so you can focus on growing your business.

Accurate data provides valuable insights and trend analysis

  • Best decisions are made when key players have access to accurate data that provides actionable insights.
  • Manage a diverse range of moving parts (moving away from ineffective paper-based processes)
  • Welcome to accurate data that is easy to access, understand and integrate with BI tools for trend analysis,
  • Automated reporting and real-time exception flagging

12 super powers that put Xactco
in a league of its own

Task scheduling

Helps you ensure that all the important yet often neglected tasks, do not end up at the bottom of the pile and are completed correctly and on time.

Digital location verification

IoT tagging gives your business  increased visibility of equipment as well as improved data accuracy. It also tracks employee attendance and ensure compliance with regulations.

Intelligent Workflows

Unlike stationary checklists, File13 has built-in conditional logic which allows to create intelligent workflows which adapt as tasks are completed. This results more effective operations.  

Exception escalations

Xactco helps with exception escalations by quickly identify anomalies and errors. Now you can respond to issues in a timely manner, reducing the risk of potential problems escalating out of control.

Give workers more control

With File13 in their pocket, remote workers and technicians have a toolset which allows them to take full ownership of the work they need to perform. They have access to documentation such as how-to-guides, training material and instruction manuals and can request assistance from support. This ensures less idle time and checklists being completed efficiently and on time. 

Offline Functionality

File13’s offline functionality allows remote workers to continue scheduled tasks without internet or cell phone reception. The app stores data locally and automatically syncs with the central cloud database once connectivity is restored.

This ensures uninterrupted productivity and accurate real-time updates, enhancing operational efficiency and data integrity for remote teams.

Customized, easy-to-use dashboards

Xactco’s easy-to-use dashboards provide real-time visibility into your teams’ performance, allowing them to make informed decisions quickly and accurately. 

Dashboards can be customized according to client requirements and tailored to their business needs.

Detailed reporting

Xactco offers detailed reporting capabilities. This allows you to quickly identify areas for improvement, track progress on tasks and projects, and ensure that resources are being used efficiently.

Data capturing and analytics

Capture and return rich data for analysis to empower your management team to have in-store visibility and your staff to self-help and find insights on their own

Dispute and incident logging and resolution

The Xactco platform lets your employees log incidents and disputes, which gives you better visibility into the issue and its resolution. Additionally, it provides an easy-to-use interface for supervisors to monitor employee activity and ensure that all incidents are properly logged and addressed.

It ensures that all potential conflicts are identified quickly, improving overall efficiency and productivity.

Paper based to digital checklists

Xactco allows you to digitise paper-based processes, making them easier to manage and more efficient. Now you can standardise operations across the organisation, leading to improved productivity and profitability.

Business insights and trend analysis

Xactco provides comprehensive data and business insights on current trends. This can help you better anticipate changes in customer demand and adjust your strategies accordingly.

Suited to different roles in
various environments.

PLACEHOLDER 

PLACEHOLDER

When we discovered Xactco, we were delighted because firstly, it’s a South African-based company and we have quick and easy access to them. Secondly, their product was well suited to our application, and we didn’t need much modification for the system to work. Xactco has been excellent in their support and service and their response times are very, very good”
- Mark Pretorius

Some of our satisfied clients

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Ready to see how much joy Xactco can bring to your workforce?