Streamlined Hospitality Management for optimal services.
Empowering Deskless Hospitality Teams with Seamless Collaboration and Mobile Efficiency with File13.
Successful Management with File13’s Streamlined Efficiency.
26%
Increased guest
satisfaction
20%
Saved costs
30%
Improved efficiency
reported
The glue that holds your hospitality team management together
A mobile platform enhancing hotel operations with streamlined team management, organised tasks, and improved oversight wherever you are.
- Prevent theft incidents
- Improved security
- Streamlined management for all inspections, maintenance, cleaning.
- Automated checklists
- Proactive alerts allowing for corrective action
- Track staff activities
Take control of hospitality team activities and duties
- Streamline operations with checklist-based training and prevent deviations.
- Ensure consistent service quality through proactive corrective actions and real-time alerts.
- Improve security and accountability by monitoring staff activities.
- Mitigate theft incidents effectively, ensuring transparent environments for your company.
Optimise and Organise all your hospitality tasks
File13 revolutionises your approach to managing hospitality tasks, from guest check-ins and room cleaning to event coordination and maintenance. The app’s digital checklists and schedules ensure that room cleaning and other essential tasks are completed on time and to standard. Automated inventory tracking and important notices keep you updated on supplies and operational needs. By streamlining staff scheduling, File13 helps your team work more efficiently and deliver exceptional guest experiences, without the stress of juggling various tasks. Real-time updates and seamless communication ensure you can oversee all aspects of your operations from anywhere, taking a load off your shoulders.
Streamlining Operations with Checklist-Based Training
In hospitality, consistent service delivery is key. File13 introduces checklist-based training to uphold operational standards rigorously, preventing shortcuts and swiftly identifying any deviations when it comes to cleaning, inventory management and room maintenance . This approach simplifies the management of remote teams and tasks, enabling real-time monitoring to ensure seamless operations and exceptional guest experiences.
Provide consistent Service with Proactive action
File13 helps you maintain consistent, high-quality service through proactive corrective action. By promptly identifying and addressing service issues, whether through real-time alerts or historical data analysis, File13 ensures that professional standards of cleanliness and guest experience are upheld. This proactive approach not only enhances guest satisfaction but also improves operational efficiency by minimising service disruptions and optimizing staff performance.
Boosting security with theft prevention
File13 monitors staff activities on a digital platform, giving managers clear oversight of their remote teams, no matter where they are. This visibility helps prevent theft in guest rooms by increasing accountability and reducing the chances of incidents. By tracking and reviewing staff actions, File13 ensures a secure environment for guests while enhancing integrity and transparency.
More features & Use cases
Location Validation
Accurate data is captured for identifying trends in production from workforce efficiency to operational efficiency. This enables key decision makers to look at the numbers and make decisions which reduces expenses and increases business revenue.
Unlock workflows
Accurate data is captured for identifying trends in production from workforce efficiency to operational efficiency. This enables key decision makers to look at the numbers and make decisions which reduces expenses and increases business revenue.
Advanced Quality Control
Accurate data is captured for identifying trends in production from workforce efficiency to operational efficiency. This enables key decision makers to look at the numbers and make decisions which reduces expenses and increases business revenue.
Marlin Technologies partners with FILE13 to digitalise and streamline operations
