XACTCO SUCCESS STORY: ENVIRO LOO CONTINUES TO MANAGE 1000S OF TOILETS USING THIRD-PARTY SUBCONTRACTORS WHILE MAINTAINING EXCELLENT SERVICE DELIVERY

Enviro Loo, an award-winning leader in waterless and dry sanitation, has installed more than 125 000 Enviro Loos across 35 countries, helping over 2 million people to contribute to the socio-economic development of their communities. Since 2021, they have adopted Bloodhound’s Xactco workforce and asset management solution which enabled them to accelerate business growth.

Before using Xactco, Enviro Loo predominantly used GPS location tracking which meant that the system could be bypassed by, for example, claiming the system or the device was not working as there was no proof of presence or proof of service requirements. Bloodhound’s field asset management system was able to address this issue through its use of certain IoT technologies like Bluetooth Low Energy (BTLE) beacons and Near Field Communication (NFC) tagging.

Bloodhound combines NFC and GPS information to identify Enviro Loo’s field assets and mobile workforce in real time. As part of the onboarding process, NFC tags are installed on each Enviro Loo unit during the manufacturing process. Thereafter, the area where the Enviro Loo sanitation units will be installed are geofenced, and each tagged sanitation unit is grouped and added to a site, for example, a school or under-developed community.

Enviro Loo is committed to providing our clients with accurate and instant information on services. Bloodhound’s end-to-end paperless management tool provides us with peace of mind that our sanitation units are serviced and maintained effectively while also meeting compliance levels at all times”

The result: full transparency between field technicians and customers with real-time information about the state of every remote asset. This means that exceptions can be addressed, escalated and resolved quickly with no finger-pointing. Everyone knows who is responsible for every aspect of the business and remote workers feel their work is noticed and appreciated.

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