Mobile App driven Workforce Management 

 
 

File13 puts the joy into Workforce Management by giving everyone the right tools they need to excel.

Empower your deskless workers, maintain a single source of truth and unlock valuable insights for your business with Xactco’s data-driven solution.

Client / Customer

  • Excellent Service Delivery
  • Ensure SLAs are met
  • Eliminate disputes

Service Provider

  • Single source of truth.
  • Proof that quality service was delivered
  • Better control over their workforce and operations.
  • Objectively measure and optimise performance.

Deskless Workers

  • Make them feel part of the picture.
  • Elevate them as behind the scenes
    superheros.
  • Insentivise positive behaviour
  • The right tools in their hand to
    make a difference.

Workforce

  • File13 is an office in their pocket
  • Verified location tracking
  • Digital workflows
  • Accurate data capturing  

Field Assets &
Machinery

  • Scheduled maintenance 
  • Prevent unwanted breakdowns 
  • Exact and complete inventory of all assets
  • Unlock checklists with QR scanning and or NFC tags.

Environments &
Buildings

  • Indoor and outdoor facility management
  • Factories
  • Construction
  • Laboratories
  • Rooftops
  • Rural locations
  • Estates

managing your entire workforce with
exact precision...

  • Unlock workflows based on actual location

  • Intelligent workflows which adapt depending on current situation
  • Accurate data capturing

  • Evidence based reporting

  • Quickly escalate and resolve inconsistencies

Deskless Workers

Easily upload and manage workflow schedules  

File13 streamlines workflow schedules, enhancing efficiency and productivity. It automates task allocation, tracks progress, and ensures deadlines are met.

The software provides real-time updates, reducing manual errors and improving communication. Its customizable features allow for tailored solutions, making it ideal for optimizing resource management and exact project coordination.

Use verified location tracking to unlock new workflows  

File13’s verified location capabilities can unlock new workflows and checklists, ensuring workers perform tasks accurately at the correct location and time.

This precision enhances operational efficiency, reduces errors, and improves accountability.

Real-time tracking provides actionable insights, optimizing resource allocation and enabling prompt adjustments for seamless workflow execution and heightened productivity.

Provide real-time support  

Xactco’s WFM solution enhances remote work by providing immediate assistance via the File13 mobile application, boosting productivity, resolving issues swiftly, and ensuring continuous workflow, leading to improved employee satisfaction and efficiency.

Offline mode prevents workflow interruptions

File13’s offline mode allows remote workers to continue scheduled tasks without internet or cell phone reception. The app stores data locally and automatically syncs with the central cloud database once connectivity is restored.

This ensures uninterrupted productivity and accurate real-time updates, enhancing operational efficiency and data integrity for remote teams.

Automated, Exception-based Reporting  

File13’s exception-based reporting benefits management by providing automated reports that summarize and highlight any exceptions. This feature enables managers to quickly identify and respond to urgent issues, ensuring prompt resolution and maintaining operational efficiency.

By focusing on exceptions, management can prioritize critical matters, streamline decision-making, and reduce the time spent on routine monitoring.

Dashboards with accurate data for informed decision making

File13’s accurate data capturing, coupled with its well-presented graphs and visualizations, empowers key decision-makers with clear and actionable insights. By providing a comprehensive and easily digestible view of relevant data, File13 helps managers and executives quickly identify trends, spot anomalies, and assess performance metrics.

This informed decision-making process enhances strategic planning, optimizes resource allocation, and drives operational improvements, ultimately resulting in a positive impact on the organization’s bottom line.

Suited to different roles in
various environments.

Fieldworkers

Work more efficiently with automated checklists and clear instructions on what jobs to complete and where to complete them.

Field Workers 

Managers

Reduce management overheads while increasing transparency, staff engagement and operational efficiency.

Supervisors

Stakeholders

Increase advocacy, loyalty and stakeholder engagement with evidence-based reporting that builds trust.

Key Decision makers 

PLACEHOLDER 

PLACEHOLDER

When we discovered Xactco, we were delighted because firstly, it’s a South African-based company and we have quick and easy access to them. Secondly, their product was well suited to our application, and we didn’t need much modification for the system to work. Xactco has been excellent in their support and service and their response times are very, very good”
- Mark Pretorius

Some of our satisfied clients

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Ready to see how much joy Xactco can bring to your workforce?